Humility is a valuable characteristic in many situations, and an office environment is no exception.
If you were hired by an office, it is likely because you had some skills or knowledge relevant to the work. It is good to be confident about your qualifications, but the key is to keep your confidence in check.
You may think you know a lot about a topic, or the right way to do a procedure, or the complete history of your industry. Unfortunately, that mindset will limit your growth. Instead, approach every situation as a learning opportunity even if it is something you have already seen 100 times.
A know-it-all attitude will also inhibit your relationships with your colleagues, superiors and even subordinates. If your coworkers feel you are being condescending, dismissive, or insensitive, they will clam up, and the channels of communication will be closed off. Instead, give your coworkers a chance to be heard, and they will feel valued and will want to talk to you more. People like to participate in the conversation and process. People like to teach and tell you their stories—let them.
Even if you are an expert in your field, approach every person in your office as if you have something to learn from them, because you do. Perhaps you won’t learn a technical skill from them, but you can learn about their experiences and history. Being humble in interactions will benefit your career, as the knowledge you gain from others will help you make smarter decisions in the future. It will also help you develop your social and emotional intelligence. Finally, humility will benefit your entire office by encouraging positive growth, openness, and collaboration.
Armenoush Aslanian-Persico has worked for New York City since 2013, doing program management and process analysis. She was born and raised in the Bronx and enjoys learning about city operations. Armenoush is currently a student in the Data Analytics (M.S.) program.