Professor Stacey Murphy teaches in the CUNY SPS Health Information Management program and shares her thoughts on motivating students to learn and health care systems.
1. Who or what inspired you to join the health care field?
During my junior year of high school I had a job where my supervisor, a clerk, gave me the opportunity to code some records. At that time, everything was on paper so I learned completely from scratch.
2. How do you get your students excited about subject matters such as medical billing and coding in an online learning environment?
In the classroom, we share real life experiences with students and ask them to do the same. In our discussion boards, everyone participates and has unique questions. Students find ways to engage with one another in order to answer each other’s questions. I also always advise my students to not become frustrated with the work. Coding takes time; it’s not something that can be memorized.
3. Are there any attributes of other countries’ health care systems that you would like to see adopted by the U.S.?
The World Health Organization (WHO) developed the ICD-10 Coding System. Approximately 25 countries currently use the ICD-10 Coding System. Some use it for morbidity/mortality statistics and others for resource allocation and reimbursement purposes. Australia, Sweden and Netherlands began using it as early as the 1990’s. Canada, China and France began using it in 2000’s. Of record, the most recent country to adopt ICD-10 is Dubai in 2012. The U.S. was scheduled to adopt ICD-10 on October 1, 2011. The implementation date was delayed to 2013, 2014 and again to October 1, 2015. Physician medical associations nationwide have asked Congress for yet another delay, which will delay implementation to October 1, 2017. What is the future of ICD-10 in the U.S.? I guess we will just have to wait and see.
4. As a health care professional, which piece of technology do you think has most benefitted the field?
The online class platform. For me, as an adult learner and professor, I wasn’t initially sold on the benefits of online learning. However, I was faced with certain adversities in life so I went online and realized how much this platform has to offer. Of course, the person running the class makes all the difference in student learning outcomes.
5. What changes do you foresee occurring in the U.S. health care system within the next decade?
Electronic medical records across the board would be a great thing, especially for the consumer since it gives greater access to information.
Professor Murphy also shares some personal information.
1. Favorite spot vacation (so far): Las Vegas. It reminds me of NYC; another city that never sleeps.
2. Best song to listen to after a long day: Mary J. Blige.
3. Greatest piece of advice you have received: Don’t set high expectations for others. You’ll always be upset and disappointed if they don’t meet them.
4. What you’re reading right now: ITTIO PCS Resources (for my January prep class).
5. The person you most admire: Maryanne Rice, my mentor and the first person that inspired me to get involved in the HIM field.
6. If I wasn’t a professor, I would be a: Nurse, but I don’t like blood and needles. 7. Best part of living in NY: It’s the city that never sleeps! And, all of the employment opportunities.
7. First thing you would say to the Queen of England upon meeting her (Stacey aspires to meet the Queen one day): I would start crying first and then gain the courage to say, “It’s truly a pleasure to meet your acquaintance.”
Thanks, Professor Murphy! So many of the HIM faculty who we’ve spoken with have shared the importance of a strong mentor. I’m sure you are fast becoming a mentor to CUNY SPS students.