Now that the fall semester has begun, some students have reported issues accessing content in their Blackboard course site and have reached out to the Help Desk to ask which browser is best for use with Blackboard. Firefox is SPS’s preferred browser; however, the most recent release of Firefox may impact your viewing of YouTube videos and other media from within Blackboard and Digication.
If you have trouble viewing embedded media from within Blackboard or Digication, look for a small shield icon to the left of the web address in Firefox or to the right in Chrome. Click on the shield and follow the prompts to unblock the missing media. View videos for detailed instructions for allowing blocked content in Firefox or Chrome.
To access all of SPS’s Help Desk videos click here.